Manhattan Office Visitations Average 72% of Pre-Pandemic Baseline in April 2025

Visitation rates decrease from March 2025 in all classes

NEW YORK, NY – The Real Estate Board of New York (REBNY) today released its latest monthly analysis of Placer.ai location data from 350 Manhattan office buildings for April 2025. This report tracks mobile data of office tenants and their employees, and, where applicable, also reflects the presence of office visitors and retail customers and employees within those buildings.

One month after the highest visitation rate in nearly a year, Manhattan office buildings in April 2025 ticked back to an average visitation rate of 72% of 2019 baseline levels. This is down from 75% in March 2025 and 73% in April 2024.

Visitation within Class A+ buildings reached 85%, which is down three percentage points from the 88% rate in both March 2025 and April 2024. At 72%, visitation in A/A- Buildings fell from 73% in March but rose from 70% a year ago. B/C Building visitation dropped from 71% last year and 72% in March to 68% in April.

Looking at performance by submarket, Midtown led the pack with a 75% average visitation rate, while the Downtown visitation rate was the only submarket to see a year-over-year increase, up one percentage point. 121 Buildings market-wide saw an increase in monthly visitation in April, compared to 219 with a decrease, equating to a 0.6 ratio.

“April’s numbers were not entirely unexpected – in prior years visitation has moderated from March to April. This was the first time though with a year-on-year decrease in A+ visitation,” noted Keith DeCoster, Vice President of Research at the Real Estate Board of New York. “We will watch closely to see if visitations ramp up prior to the start of summer holidays as they have in each of the last two years and prepandemic.”

The full April 2025 report can be found here.

The buildings analyzed in these reports include a representative sample of various types of office buildings. Buildings that were not completed by 2019 are not factored in this report or in the 2025 average visitation rates.

The report analyzes mobile data provided by Placer.ai from geo-fenced buildings, including multiple phones carried by individual visitors. This has no impact on building visitation rates, as the same possibility of individuals carrying multiple phones exists in 2025 and the 2019 baseline.

Findings in these reports include visitation data with a minimum dwell time of seven minutes. In turn, data may include some visitors other than office employees such as building maintenance staff, visitors attending company meetings, as well as visitors to retail at the base of an office building. This visitation rate captures the broader economic impact and use of office buildings.

# # #

ABOUT THE REAL ESTATE BOARD OF NEW YORK

The Real Estate Board of New York (REBNY) is the City’s leading real estate trade association. Founded in 1896, REBNY represents commercial, residential, and institutional property owners, builders, managers, investors, brokers, and salespeople; banks, financial service companies, utilities, attorneys, architects, and contractors; corporations, co-partnerships, and individuals professionally interested in New York City real estate. REBNY conducts research on various civic matters including tax policy, city planning and zoning, rental conditions, land use policy, building codes, and other city, state, and federal legislation. REBNY regularly publishes market data, policy reports, and broker surveys. In addition, REBNY provides for its members: informational, technical, and technological resources; networking and charitable service opportunities; qualifying and continuing education courses; professional education programs, seminars, and designations; career-changing awards; legal advice; and a wide range of additional member benefits. For more information, please visit www.rebny.com.

MEDIA CONTACT:

Chris Santarelli

csantarelli@rebny.com

(212) 616-5249