RLS Compliance
Compliance
Our team processes hundreds of tickets per week to ensure RLS data is trustworthy and reliable. To avoid fines on RLS Compliance Policy Violations, always take immediate action. Correct the violation as soon as you receive the first notice!
Important Tip: Add RLSSupport@REBNY.com and rlsviolation@rebny.com to your safe senders list so you never miss a notification from the RLS.
Useful Tools
Member Disputes
If a REBNY member finds that another REBNY member is violating the Code of Ethics and Professional Practices, they may file a complaint that will be reviewed the Committee of Ethics and Professional Practices or a sub-committee thereof. In instances where provisions of the UCBA are violated involving RLS Compliance, complaints will be referred to the RLS Compliance Panel and may be further referred to a panel of members from the Residential Board of Directors and select Broker As.
Contact generalcounsel@rebny.com for more information.
Most Common Violations
Missing Listing
Listings cannot be advertised on third-party platforms without being entered into the RLS.
Expired Listing
RLS listings cannot be active past the inputted expiration date.
FHA
Words/phrases that violate the Federal and State Laws cannot be displayed in the listing description.
Violations of RLS and Listings Data Compliance Policy
Failure to submit Listing Information accurately, currently, and timely, as required by the RLS will invoke a violation. The RLS is only as good as its data, so it is important that members are doing their part to implement accurate and quality data into the RLS. Please visit the “RLS Listing Data Compliance Policy” in Exhibit C of the UCBA to get a full overview on how to correctly enter a Listing. Members should correct the violation within 3 business days of notice.
Ethics Course
Completion of the REBNY Residential Ethics Course is required for all Residential Brokerage members to gain and maintain access to the REBNY Residential Listing Service (RLS) and Incremental RLS features.
Broker A members must complete the course before activating RLS access for their brokerage firm.
New Residential Brokerage members are required to complete the course within 90 days of joining REBNY.
Current Residential Brokerage members who have not yet completed the training must do so as soon as possible to avoid loss of RLS access.
Important: The REBNY Residential Ethics Course is a mandatory requirement for Residential Brokerage membership and RLS access. New York State Continuing Education (CE) credit is available only when the course is taught by a New York Department of State (DOS) certified instructor. Members who attend an approved CE-eligible session may receive applicable CE credit in accordance with New York State licensing requirements.
